Support Ticket Deflection Calculator
Estimate savings from an AI support assistant.
Results update automatically as you type.
Result
$19,200.00/month saved
4,000 tickets deflected
- Tickets deflected
- 4,000
- Gross savings
- $20,000.00
- AI cost
- $800.00
- Net savings
- $19,200.00
Estimate the savings from deflecting support tickets with an AI assistant. Set your ticket volume, deflection rate and cost per ticket to see net monthly savings.
How this is calculated
This calculator uses the business formulas described in our methodology. All figures are estimates for planning; verify current pricing with each provider before relying on them.
Worked example (defaults)
With the default inputs above, here is the result:
Result
$19,200.00/month saved
4,000 tickets deflected
- Tickets deflected
- 4,000
- Gross savings
- $20,000.00
- AI cost
- $800.00
- Net savings
- $19,200.00
Frequently asked questions
What deflection rate is realistic?+
Well-tuned assistants deflect 20-50% of routine tickets. Start conservative, measure resolution quality, and grow the rate as confidence improves.